These Terms and Conditions apply to the website www.AR15Parts.com (hereinafter “website”), however accessed, and are established by its parent company (hereinafter “company”).
PLEASE READ THE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING AND/OR USING THE WEBSITE IN ANY WAY, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT ACCESS THE WEBSITE AND DO NOT MAKE ANY PURCHASES THROUGH THE WEBSITE.
WE RESERVE THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS WITHOUT NOTICE.
BUSINESS HOURS
We are open and available to assist you Monday – Friday, 8:00 AM to 4:00 PM Central Standard Time.
HOLIDAYS
We observe the following Holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
New Year’s Eve
If you place an order on a Holiday, we will begin processing your order on the next business day.
If you contact us by email, a team member will respond on the next business day. If you contact us by phone, you will get our Weekend/After Hours message.
ORDERS
Order Flow
Provided we receive a valid email address from you during the checkout process, you will receive:
- A Confirmation Email when you place your order
- A Tracking Email when your order ships (usually the business day following the day you place your order)
- A Delivery Email when your order is delivered by the Carrier
There are some circumstances that may limit our ability to ship within 1-business day:
- Orders containing Firearms that require FFL Transfer
- Addresses that do not verify in our shipping software
- Unresolved customer service inquiries
- Items ordered that may be illegal in the shipping address jurisdiction
- Custom Build orders
- Events that impact our business, our vendors, and/or our carriers that are beyond our control including, but not limited to, weather, utility outages, internet disruption, civil unrest, or other acts of God or man
All products shown on our website are priced in US Dollars. All payments are processed when the order is placed. If you have a Discount Code, you will enter the Code during checkout. We do not sell Gift Cards.
Firearm Orders
If you are ordering ONLY a Firearm, please use the FFL Holder’s address as your shipping address.
If you are ordering other items within the same order as your Firearm, please use your personal shipping address, and our shipping department will split your order into two (2) shipments. We will ship the Firearms to your FFL Holder, and we will ship the non-Firearms directly to you.
For more information, please see the “FFL Transfer” section below.
Illegal Products
It is your responsibility to know the laws of the area in which you live. If you order a product deemed illegal in your city, county, or state, the order may be cancelled and a refund issued to your original form of payment. The legality of a shipment is determined by the jurisdiction of your shipping address.
SHIPPING
Our Shipping Policy listed separately on our website is incorporated here by reference.
CHANGES, CANCELLATIONS, RETURNS, EXCHANGES, and 1-YEAR WARRANTY
Our Returns & Exchanges Policy and our Warranty Policy both listed separately on our website are incorporated here by reference.
FFL TRANSFER
Our FFL Transfer Policy listed separately on our website is incorporated here by reference.
DEALER SALES
Our Dealer Sales Policy listed separately on our website is incorporated here by reference.
PRIVACY POLICY
We respect your privacy and are committed to protecting any information you may provide us or that may be collected from you.
This section of the Terms and Conditions details our Company’s general rules and policies governing your use of our website including any other media form, media channel, mobile website, or mobile application related or connected thereto
Personal Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. You can modify or delete your personal information at any time. Please note that Personal Information will be retained in your previous sales transactions for record-keeping purposes.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by logging into your Account and updating your preferences. If you unsubscribe from communications, it is possible you will receive an email which was already in queue for distribution.
Managing Your Account
When you set up a personal Account on our website, you are responsible for maintaining the confidentiality of your username and password, and for restricting access to your computer. You also agree to accept responsibility for all activities that occur under your Account. If you are under 18 years of age, do not use our website. We reserve the right to refuse service, terminate accounts, remove or edit content, and/or cancel orders at our sole discretion.
Personal Data
Personal information, such as your name, shipping address, mailing address, email address, telephone number, demographic information, your age, gender, hometown, and interests, that you voluntarily give to us when you register with the website, place an order, or when you choose to participate in various activities related to the website, such as online chat and message boards. Having such information permits us to provide you with a smooth, efficient, and customized shopping experience, so we can fulfill and correspond with you about your orders, payments, shipping, returns and warranty, issues. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the website. We may also send you company newsletters or emails with important updates / notices, advertising, and any other issue we believe would be of interest to you. You can elect to unsubscribe to Newsletters and Emails at any time by logging into your Account and updating your preference settings.
Financial Data
Financial information, such as data related to your payment method i.e., valid credit card number, card brand, expiration date, and CVV code, that we may collect when you purchase, order, return, exchange, or request information about our products and services from the website or mobile application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, AUTHORIZE.NET, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Facebook Permissions
Information obtained by default access to your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information, refer to Facebook’s Permissions Reference page.
Social Network Data
Information from social networking sites, such as Facebook, Google+, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.
Data from Contests, Giveaways, and Survey
Personal and other information you may provide when entering contests, raffles, giveaways and/or responding to surveys.
Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the website permission to access this information.
Internet-Based Advertising
We may use third-party software to serve ads on the website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Website Analytics
We may also partner with selected third-party vendors such as Google Analytics to allow tracking technologies and remarketing services on the website through the use of first party cookies and third-party cookies to, among other things, compile statistical data for use internally or with third parties to analyze users’ website use to determine the popularity of certain content and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors.
Cookies
When visiting any website, cookies will ask your permission to be placed on your browser to analyze website traffic. Once you agree to cookies, the file is added. This interactive information helps our design team know how best to improve our website to provide our customers with a great online shopping experience. Cookies does NOT give the website access to your computer, and cookies does NOT collect any personal information about you. ALL information collected by cookies is anonymous. Such data includes which website pages are least to most popular, how long you may spend on a particular product, pages viewed directly before and after accessing the website, IP address, browser type, operating system, and access times. Our social media servicers and advertising partners may utilize specific cookies on our website to build a profile of interests from your browser history to enable you to share content with your friends and networks and to show you relevant advertisements on other websites. Cookies do NOT store directly personal information. You can choose to accept or decline cookies by modifying your browser setting to decline cookies before using our website. If you decline the use of cookies, it may impact your experience with our website and the services we are able to offer. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.
Disclosure of Personal Information
We will not sell, trade, rent, lease, transfer or distribute your personal information to any third parties except under the following situations:
By Law or to Protect Rights
Without notice to you, we may need to release information about you as required by any applicable law, rule, or regulation to act in good faith to respond to any legal process to enforce our website policies, investigate or remedy potential violations of our policies, protect the rights, property, safety of others, including the public. This includes exchanging information with other entities for fraud protection.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including processing orders, payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance, and delivery of products or services to you that you have purchased. We may also release non-Personal Information in the aggregate, e.g., by publishing a report on trends in the usage of our website.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the website or our mobile application. These companies may use information about your visits to the website or our mobile application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you. We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes as permitted by law.
Third-Party Websites
Our website may contain links to third-party websites of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our website, you are no longer covered under our Privacy Policy. We are not responsible for the content, privacy, security practices, or policies of any third-party websites, including other websites, services or applications that may be linked to or from the website or our mobile application. We are also not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. We strongly advise you to review the Terms and Conditions and/or Privacy Policy of every website you visit. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third-party directly.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor our Terms and Conditions. Affiliates include any subsidiaries, joint venture partners, or other companies we control or are under common control of our company.
Business Partners
We may share your information with our business partners to offer you certain products, services or promotions.
Interactions with Other Users
If you interact with other users of the website and our mobile application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Online Postings
When you post comments, contributions or other content to the website or our mobile applications, your posts may be viewed by all users and may be publicly distributed outside the website in perpetuity. If you directly disclose personally identifiable information or personally sensitive data through public message boards available through our website, such information may be collected and used by third parties and is not subject to these Terms and Conditions.
Social Media Contacts
If you connect to the website through a social network, your contacts on the social network may see your name, profile photo, and descriptions of your activity.
Business Transfers and Corporate Changes
We reserve the right to disclose and transfer Personal Information to a subsequent owner, co-owner or operator of the website, in connection with a corporate merger, consolidation, restructuring, corporate sale, or other corporate change, including, without limitation, during the course of any due diligence process. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur, and that the transferee may decline honor commitments we made in these Terms and Conditions.
Contests
From time to time, we may offer contests, sweepstakes, raffles, giveaways, sweepstakes and/or other promotions (collectively referred to as "Contests"). If you participate in a Contest, we may need to disclose your personal information to third parties or to the public as required by applicable law or Contest rules. Personal information may include, but is not limited to, announcement of winners and prize fulfillment. If you choose to participate in a Contest, your participation means you accept, agree and consent to the official rules that govern any such Contest. If you are concerned about what personal information may be disclosed or what the third party may do with your personal information, we advise that you NOT participate in the Contest.
OTHER TERMS and CONDITIONS
Child Protection Policy
We do not knowingly solicit or collect information from anyone under 18 years of age.
Chargebacks
We reserve the right to dispute any bank or credit card chargebacks. We reserve the right to refuse all future orders placed by any customer who cancels an order via a credit card chargeback following shipment. If a customer files a chargeback but keeps the product, we have the right to collect upon the product that is in the customer’s possession.
Our collection fee is $25.00, and the chargeback fee is $25.00 totaling $50.00. We generally handle collections in-house but reserve the right to hire a third-party to handle these collections. If we send a customer to collections, the customer is responsible for all costs that are charged to us. If escalated to a Pre-Arbitration chargeback, the customer is responsible for any fees accumulated for the Pre-Arbitration chargeback which is $250.00.
Chargeback of an order containing a Firearm or Serialized Part is considered theft. The Firearm or Serialized Part will be considered a Stollen Item and an official ATF Stollen Item Report will be filed.
Website Security
We are committed to protecting your personal information and accordingly, protocols are in place to ensure your sensitive data is secure, however NO method of data transmission over the internet or method of electronic storage of information is 100% secure. No security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. We cannot warrant the security of any Personal Information you transmit to us, and you do so at your own risk.
Electronic Communications
When you visit our website or social media accounts and send us e-mails, direct messages or private messages, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you via e-mail, direct messaging, private messaging, or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Consent to Transfer Information to the United States of America
Our website is operated within the United States of America and all information our website collects will be processed and stored in databases located in the United States of America. Thus, if you are in a location outside of the United States of America, by using our website, you consent to the transfer to and the processing of your information in the United States of America.
Ownership
All information presented on our website is owned by Website and/or Company. All information on our website has copyrights, trademarks and patents where applicable. We do not own third-party, and therefore, are not subject to any responsibility for third-party content accessed from our website. It is our intent to attribute the appropriate ownership and/or credit to the proper third-party. All suggestions, ideas, opinions, and other feedback submitted through our website or social media accounts may be used by us, without any restriction and without charge, and nothing contained in this Terms and Conditions shall limit or otherwise affect this.
Copyright
The compilation of all content on this website is the exclusive property of website and/or company. All content included on the website refers to, but is not limited to, text, logos, graphics, banners, button icons, images, photographs, audio clips, digital downloads, data compilations, and software, and is the property of website, company, or its content suppliers. All content is protected by international copyright laws.
Trademarks
The trademark and trade dress of website and/or company may not be used in connection with any product or service that is not owned by website or company, that may cause confusion among customers in any manner or that disparages or discredits website or company in any manner. All other trademarks not owned by website, company, or its subsidiaries that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by website or company.
Public Message Boards/Reviews / Comments / Emails & Other Content
Our Website may provide opportunities for visitors to participate in public message boards, post reviews, comments, and other content. Website visitors may also submit suggestions, ideas, questions, or other information so long as the content is not illegal, offensive, abusive, racist, sexist, obscene, threatening, defamatory, homophobic, immoral, sexually explicit, invasive of privacy, objectional, injurious to third parties, infringing of intellectual property rights, nor consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” Visitors may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.
Although we are not required to monitor this content or material, we reserve the right to, but not the obligation to, remove or edit such content, without reason or explanation to Visitor. Additionally, we may remove content if it contains information personal to the Visitor or others, such as email addresses, phone numbers, names, addresses, or website addresses.
You grant us, our associates, and/or sublicensees the non-exclusive, royalty-free, perpetual, irrevocable, and fully-sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that said content is accurate; that use of the content you supply does not violate this Policy and will not cause injury to any person or entity; and that you will indemnify AR15Parts, our associates, and/or sublicensees for all claims resulting from content you supply.
We have the right, but not the obligation, to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party. Such postings and reviews are not subject to the terms set for herein.
Content Accuracy
Website, company, and its associates strive to provide accurate information at all times. From time to time, Vendors will update products, and we do our best to keep those listings current on our website. However, we do not warrant product descriptions or other content on the website to be accurate, complete, reliable, current, or error-free. In the event a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price or described incorrectly, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.
Product prices, product specifications, and product configurations listed for sale on our website, on marketing materials, or through our social media accounts are subject to change without notice. Photographic, typographic, and descriptive errors shown on our website, marketing materials, or social media accounts are unintentional and are subject to correction at any time. If you find a product offered on the website is not as described, or if you received your order and the product is not as described on the website, please email us at [email protected].
DISCLAIMER OF WARRANTIES
THE WEBSITE IS PROVIDED "AS-IS", AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW WEBSITE AND/OR COMPANY DISCLAIMS ALL WARRANTIES RELATING TO THE WEBSITE, AS TO THE OPERATION OF THE WEBSITE, THE CONTENTS, INFORMATION, AND MATERIALS OF THE WEBSITE, WHETHER SUCH WARRANTIES ARE EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR TITLE, WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, OR WARRANTIES AGAINST INFRINGEMENT OR INTERFERENCE WITH ENJOYMENT.
WITHOUT LIMITATION NEITHER WEBSITE NOR COMPANY WARRANT THAT THE WEBSITE WILL FULFILL ANY USER'S PARTICULAR REQUIREMENTS OR EXPECTATIONS, THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY INFORMATION OBTAINED THROUGH THE WEBSITE IS ACCURATE. SPECIFIC WARRANTIES OFFERED BY US ON ANY PRODUCTS SOLD ON OUR WEBSITE GOVERN OVER THE DISCLAIMERS CONTAINED IN THIS PARAGRAPH. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
DISCLAIMER OF LIABILITY
NEITHER WEBSITE NOR COMPANY NOR ANY OF THEIR AFFILIATES, LICENSORS, PARTNERS, MANAGERS, SHAREHOLDERS, DIRECTORS, OFFICERS, AGENTS, OR EMPLOYEES SHALL HAVE ANY RESPONSIBILITY OR LIABILITY TO ANY USER FOR ANY DAMAGES, WHETHER GENERAL, SPECIAL, DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL, INCLUDING ANY LOST PROFITS, WHETHER OR NOT FORESEEABLE AND WHETHER BASED ON CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, COMMON LAW, OR ANY OTHER THEORY OF LIABILITY, STATUTE, OR REGULATION. USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT COMPANY IS PROVIDING ACCESS TO THE WEBSITE IN RELIANCE ON THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THESE TERMS AND CONDITIONS, AND FURTHER ACKNOWLEDGES AND AGREES THAT SUCH DISCLAIMERS AND LIMITATIONS ARE REASONABLE. IN NO EVENT SHALL COMPANY OR WEBSITE LIABILITY TO ANY USER EXCEED THE AMOUNTS ACTUALLY PAID BY USER FOR USE OF THE WEBSITE.
Applicable Law
Any dispute relating in any way to your visit to website, or to products you purchase through website, you agree that the laws of the state of TEXAS, USA without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you, website, company, and/or its associates. If a customer files or threatens to file a dispute for a product that is in our possession, we reserve the right to keep the product until such time the dispute is resolved. A refund for the product may not be given if there is an open dispute for said product.
Severability
If any provision of these Terms and Conditions shall, to any extent, be held invalid or unenforceable by a court of competent jurisdiction then (a) the remainder of the Terms and Conditions shall not be affected, and every remaining provision of the Terms and Conditions shall be valid and binding to the fullest extent permitted by law, and (b) a suitable and equitable provision shall be substituted for such invalid and unenforceable provision in order to carry out, so far as may be valid and enforceable, the intent and purpose of such invalid or unenforceable provision.