Terms & Conditions

Our company operates from a culture of excellence.  Our team works extremely hard to make 100% Customer Satisfaction our top priority.  We are diligent to provide competitive pricing with Next Business Day turn-around times.  As an industry leader, the responsiveness of our service team is the benchmark by which we’ve built our business.  Through the years, our team has been committed to providing high-quality AR15 and AR10/LR308 rifles and accessories, and that commitment to products has only been surpassed by our commitment to customer satisfaction.

We know you have choices, and we appreciate your business.

These Terms and Conditions apply to the website www.AR15Parts.com (hereinafter “website”), however accessed, and are established by its parent company (hereinafter “company”).

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY.  BY ACCESSING AND/OR USING THE WEBSITE IN ANY WAY, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS.  IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT ACCESS THE WEBSITE AND DO NOT MAKE ANY PURCHASES THROUGH THE WEBSITE.

WE RESERVE THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS WITHOUT NOTICE.

CONTACT US

If for any reason you have an issue or question, please:

On Holidays, weekends and after-hours, our phone system does not accept voice messages, so you will need to email us.

Our Customer Service team is fantastic, and they make every effort to respond quickly.

BUSINESS HOURS

We are open and available to assist you Monday – Friday, 8:00 AM to 4:00 PM Central Standard Time.

2021 HOLIDAYS 

We observe the following Holidays:

Friday, January 1, 2021                      New Year’s Day
Monday, May 31, 2021                        Memorial Day
Monday, July 5, 2021                          Independence Day
Monday, September 6, 2021            Labor Day
Thursday, November 25, 2021        Thanksgiving
Friday, December 24, 2021               Christmas
Friday, December 31, 2021                New Year’s Eve (Half-Day)

If you place an order on a Holiday, we will begin processing your order on the next business day.

If you contact us by email, a team member will respond on the next business day.  If you contact us by phone, you will get our Weekend/After Hours message.

INVENTORY

One of our greatest strengths is maintaining an extensive inventory level which allows us to provide competitive pricing with Next Business Day turn-around times. Our automated inventory software is “real time,” so if our website shows a product in stock, it is in our warehouse available for purchase.

We do not accept backorders (payment) for out-of-stock items.  You can request to be notified when a product is back in-stock by entering your email address in the box located beside the product and clicking the "Notify Me" button.  You will receive an email when the product is back in-stock. The product will NOT be reserved for you, so if you still want the product, we recommend you order it immediately.

We do NOT accept backorders and will not take payment for products we do not actually stock in our warehouse. 

If you want to be alerted when a product is back in stock, simply enter your email address in the box located beside the product and click the "Notify Me" button. When the product becomes available, you will receive an email the product is back in stock. The product will NOT be reserved for you, so if you still want the product, we recommend you order the item immediately.

If you are interested in a product that we do not currently sell, we would love to hear from you.  Please Contact Us, and a member of our Sales Team will get back to you promptly.

ORDERS

Order Flow

Provided we receive a valid email address from you during the checkout process, you will receive:

  • A Confirmation Email when you place your order
  • A Tracking Email when your order ships (usually the business day following the day you place your order)
  • A Delivery Email when your order is delivered by the Carrier

There are some circumstances that may limit our ability to ship within 1-business day:

  • Orders containing Firearms that require FFL Transfer
  • Addresses that do not verify in our shipping software
  • Unresolved customer service inquiries
  • Items ordered that may be illegal in the shipping address jurisdiction
  • Custom Build orders
  • Events that impact our business, our vendors, and/or our carriers that are beyond our control including, but not limited to, weather, utility outages, internet disruption, civil unrest, or other acts of God or man

All products shown on our website are priced in US Dollars.  All payments are processed when the order is placed.  If you have a Discount Code, you will enter the Code during checkout.  We do not sell Gift Cards.  

Firearm Orders

If you are ordering ONLY a Firearm, please use the FFL Holder’s address as your shipping address.  

If you are ordering other items within the same order as your Firearm, please use your personal shipping address, and our shipping department will split your order into two (2) shipments.  We will ship the Firearms to your FFL Holder, and we will ship the non-Firearms directly to you. 

For more information, please see the “FFL Transfer” section below.

Illegal Products

It is your responsibility to know the laws of the area in which you live.  If you order a product deemed illegal in your city, county, or state, the order may be cancelled and a refund issued to your original form of payment.  The legality of a shipment is determined by the jurisdiction of your shipping address.

SHIPPING

All orders ship from our Texas facility, Monday through Friday, based on the shipping option you select at checkout.

Our current shipping options include:

  • UPS Next Day Air*
  • UPS 2nd Day Air
  • UPS Ground 
  • USPS Priority Mail (USPS does not guarantee shipping times for Priority Mail)
  • Free Shipping

UPS is our primary Carrier.  USPS is NOT available for all orders.

Free Shipping is available on orders over $99 to locations in the lower 48 states.

If you place an order on a weekend or on a Holiday, we will begin processing your order on the next business day following the date of your order.  

During Holidays and peak seasons, our shipping times may increase due to high order volumes.

We are NOT responsible for any UPS shipping delays once your package has left our facility and begins tracking within the UPS tracking software.

* If you pay for UPS Next Day Air, your order will ship out of our facility the following business day. 

 Shipping Firearms 

Orders containing Firearms may limit our ability to ship within 1-business day due to the required FFL Transfer.

If your order contains ONLY a Firearm, the order will be shipped directly to the FFL Holder’s address.

If you are ordering other items within the same order as your Firearm, please use your personal shipping address, and our shipping department will split your order into two (2) shipments.  We will ship the Firearms to your FFL Holder, and we will ship the non-Firearms directly to you. 

For more information, please see the “FFL Transfer” section below.

Order Tracking

Once the Carrier picks up your package from our facility, you will receive a Tracking Email containing a tracking number link to follow your shipment on the Carrier’s website.

We do not have access to any better information than what you will find within your Tracking Email.  Please refer to your Tracking Email to stay informed about any potential delivery delays caused by inclement weather, increased holiday shipping burdens, or any other circumstances that could potentially cause transportation delays.  If you have any questions or concerns, it is best if you contact the Carrier directly.

There may be instances when FFL transfers and/or certain custom builds take longer than 1-business day to ship.  If such a circumstance arises with your order, we will attempt to contact you.

You will receive a Delivery Email when the Carrier status shows delivered.

For further assistance, please email us at [email protected], and someone will get back to you promptly.

PO Boxes

UPS will NOT deliver to a PO Box.  If your shipping address is a PO Box:

  • Consider providing a non-PO Box shipping address
  • Do NOT select UPS Next Day Air unless you can provide a non-PO Box shipping address
  • If you select UPS Ground with a PO Box shipping address, we will use UPS Sure Post which is partnership between UPS and USPS wherein USPS takes over from UPS for the final delivery to your PO Box

LOST OR UNDERLIVERABLE PACKAGES

We do not ship packages with "Signature Required," and accordingly, we are not responsible for packages showing delivered by the Carrier.  If your order is lost, or if your package shows delivered by the Carrier, but you did not receive it, our Customer Service team is here to help, and we will do everything we can to ensure you receive your merchandise.

If we receive your package back marked “Return to Sender” or that has otherwise been deemed undeliverable by the Carrier for any reason, we will attempt to contact you to resolve the issue.  If you do not respond after the 2ndattempt, we will close the issue until we hear from you.  We may ask you to be responsible for fees to reship your order.

 Missing Parts or Damages

We work diligently to ensure your order is correct but know sometimes mistakes happen. If your order is missing parts or incorrect, please Contact Us immediately, and we will work quickly to resolve your issue.

If your order is damaged in shipping, please keep all original materials including boxes, packing lists, labels and merchandise.  We will ask you to send us pictures to document the damage and to facilitate any claims process.  Our Customer Service team will make a determination as to the best course of action to fulfill your order with undamaged merchandise.  We may ask you to return the damaged items, at our expense, for repair or replacement. Please Contact Us immediately, and a team member will get back to you promptly.

CHANGES, CANCELLATIONS, RETURNS, EXCHANGES, and 1-YEAR WARRANTY

We strive for 100% customer satisfaction.  If you are not completely satisfied with your purchase, we will be happy to assist you with a change, cancellation, return or exchange.  We do NOT charge restocking fees, however in some cases we may ask you to be responsible for shipping costs.

To initiate a Change, Cancellation, Return, Exchange, or Warranty claim, please Contact Us immediately.

We will make every effort to honor your change or cancellation request but may not always be able to intercept work as it moves through our facility.

Please note change requests may incur additional cost and/or delay shipment of your order regardless of the shipment method selected.

 Changing or Cancelling Order

We may be able to assist you in changing or cancelling the order provided the order HAS NOT SHIPPED.  Orders that have shipped cannot be changed or cancelled.

If you need to cancel an order, please Contact Us immediately.

If your order can be intercepted in our facility, we can

  • Cancel it and refund your original form of payment; or
  • Change it per your request.

If your order cannot be intercepted in our facility, your 

  • Cancellation will be treated as a Return; or
  • Your change will be treated as an Exchange.

 30-DAY RETURN & EXCHANGE POLICY

All Return or Exchange requests must be made within 30-calendar days of the purchase date shown on your Order Confirmation.  To initiate a request, simply contact us, and if your return or exchange is approved, we will provide you with a Return Merchandise Authorization (RMA) number and return instructions.  Returns and Exchanges must meet the following Requirements:

  • Return and exchange requests must be within 30-days of Purchase Date shown on your Order Confirmation.
  • Returns and exchanges apply to products that are NEW, UNUSED, UNINSTALLED, UNMODIFIED, and in original packaging.
  • Return and exchange requests must be pre-authorized and are subject to evaluation and approval.
  • Items must be returned with an RMA number that will be issued to you by our customer service team.
  • Any applicable refund will be credited to your original form of payment (less applicable shipping costs).

We will not issue a refund until the returned item(s) has been inspected. 

If the return or exchange reason is determined to be our responsibility, we will issue a full refund of all costs incurred by you.

If the return or exchange reason is determined to be your responsibility, we will issue a refund less any applicable shipping costs in the case of a return, and in the case of an exchange, may ask you to pay shipping costs and any product cost difference.

If the returned item does not meet our Requirements, we will contact you to discuss options.

 1-YEAR WARRANTY POLICY

AR15Parts.com warranties products against defects in materials or workmanship for 1-year from Date of Purchase.

If you need Warranty assistance, please email us at [email protected].

Our 1-Year Warranty is subject to the following:

  • All warranty requests must be made within 1-year of Purchase Date.
  • Warranty coverage is provided to the original purchaser only.
  • Warranty returns must be pre-authorized and are subject to evaluation and approval.
  • All Warranty claims must be returned with an RMA number issued by our Customer Service team prior to shipment back to us.
  • Please allow 2-3 business days to process your warranty request.
  • If damage or defect is found to be the responsibility of the Company, shipping costs will be paid by Company.
  • If damage or defect is found to be the responsibility of the Customer, shipping costs will be paid by Customer.

All warranty claims are subject to evaluation and approval.  If defects in materials and/or workmanship are the cause of the warranty claim, we reserve the right to send the product to the original manufacturer's service agent for further assessment and/or repair or replacement. 

For all other warranty claims, if upon inspection, it is determined the issues are our responsibility, we will at our sole discretion make any necessary repairs, send you a replacement product, or issue you a full refund to your original form of payment.

 EXCLUSIONS to 1-YEAR PRODUCT WARRANTY POLICY and 30-DAY RETURN & EXCHANGE POLICY

The following circumstances may void our 30-Day Return Policy and/or our 1-Year Warranty Policy:

  • Items returned without an RMA number
  • Damage caused in whole or part by failure to perform proper care and maintenance
  • Damage caused in whole or part by the use of nonstandard ammunition, including without limitation, high-velocity or high-pressure ammunition, tracer ammunition, hand-loaded ammunition, and/or steel cased ammunition.  We specifically disclaim any responsibility for damage or operating issues caused by steel-cased ammunition
  • Damage caused in whole or part by assembly, installation, disassembly, modification or alteration, repair or attempted repair, misuse, abuse, neglect, or negligence
  • Damage caused by foreign substances including oils, lubricants, cleaners, polishes, sealants, thread locking compounds (e.g. Loctite), or any other compound that contacts the item
  • Damage caused by tools, non-standard tools, or the improper use of tools
  • Damage caused by any accessory
  • Any cosmetic modification including but not limited to painting or engraving

The following items are not covered by either our 30-Day Return & Exchange Policy OR our 1-Year Warranty Policy:

  • Normal wear and tear
  • Firearms or Serialized Parts
  • Custom Builds or Special Orders
  • Items listed under “Clearance Items and Blems”
  • Items sold as "BLEMS" or otherwise specifically noted to be blemished, used, or otherwise imperfect
  • Items sold “As-Is”
  • Items marked “No Returns”, “Final Sale”, “Closeouts”, “Used” or “As Is”
  • WHERE NOT LIMITED OR PROHIBITED BY LAW, NEITHER WEBSITE NOR COMPANY IS RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, ECONOMIC LOSS, OR INJURY TO PROPERTY UNDER THIS LIMITED WARRANTY, WHETHER ARISING BY WAY OF EXPRESS OR IMPLIED WARRANTY, NEGLIGENCE, OR OTHERWISE.  WEBSITE’S AND/OR COMPANY’S LIABILITY UNDER THIS LIMITED WARRANTY IS STRICTLY LIMITED TO THE REPAIR OR REPLACEMENT OF A WARRANTED PRODUCT

 FFL TRANSFER

No matter where you live within the United States, Firearms (defined as any item with an ATF registered serial number including but not limited to complete firearms, 100% lowers and lower assemblies) can only be shipped from one Federal Firearms Licensed Holder (FFL Holder) to another FFL Holder.  This is known as an FFL Transfer.

If you order a Firearm, it cannot be shipped directly to you.  It must be shipped to a local FFL Holder that will assist you with completing the transfer of the firearm into your possession.  In order for the transfer of your firearm to be approved, your FFL Holder will require you to fill out an ATF Form 4473 and to pass an AFT background check through NICS.  This is the same form and background check you would complete if you purchased a Firearm in any gun store.

It is your responsibility to check all local and state laws PRIOR to placing an order.  You must be at least 21 years of age to purchase a Firearm.  You must also be a legal resident of the state to which you wish to transfer the Firearm (with the exception of active-duty military personnel).

Company will retain title to all Firearms and other products contained in your order and shall not legally pass title to you until you have completed a successful background check, any necessary paperwork, and any other requirements as prescribed by the FFL Holder and/or relevant law, and the FFL Holder, in its sole discretion and authority, has released the order to you.

If you are ordering ONLY a Firearm, please use the FFL Holder’s address as your shipping address.  

If you are ordering other items within the same order as your Firearm, please use your personal shipping address, and our shipping department will split the order into two (2) shipments.  We will ship the Firearms to your FFL Holder, and we will ship the non-Firearms directly to you. 

If you need assistance with the FFL Transfer process, locating a local FFL Holder in your area, or simply have questions, please email us at [email protected], and someone will get back to you promptly.

IMPORTANT

  • We will NOT ship your order to an FFL Holder without a copy of their FFL.
  • You are responsible for paying all FFL Holder fees associated with your FFL Transfer.
  • Serialized products and Firearm sales are NON-REFUNDABLE.
  • We will NOT refund a serialized product or Firearm if you do not pass a background check.
  • In the event that (a) a successful background check is not completed, or (b) you fail to complete any paperwork or other necessary steps for the release of your order to you, or (c) you are unable to take delivery of the Firearm from the FFL Holder for any other reason, your order will be voided, and you will be reimbursed for the product price, less any shipping and insurance expenses incurred by us in connection with the shipment of your order to the FFL Holder, the return shipping to our facility, and any other fees or expenses incurred by us.
  • We verify all FFL Holders through the ATF to ensure their FFL is valid and not expired or revoked.
  • We do not accept FFL Type 03 - Collectors of Curios and Relics (C&R) or FFL Type 06 – Ammunition licenses.
  • Once your order is delivered to the FFL Holder, you must contact them to complete the transfer and pick up your Firearm.
  • FFL Holders are NOT agents or representatives of Company or Website, and FFL Holders do NOT have any power or authorization to make a representation, promise, or agreement on Company's behalf.
  • Company and Website are NOT responsible for the policies, procedures, or actions of FFL Holders, and shall have NO liability to you or anyone else arising out of any such policies, procedures, or actions, including without limitation, FFL Holder’s refusal to release your order to you.  Questions regarding any such policies or procedures should be directed to the FFL Holder.
  • Once the item has been delivered to the FFL Holder you select, you bear all risk of damage or loss with respect to your order.

DEALER SALES

If you are in a related industry of firearms or sporting goods, you may be eligible to become a Dealer Sales Partner.

Applicants with multiple locations will need to apply for separate Dealer Sales accounts per location, and each location is required to have their own Business License / FFL.

Applicants should email the following to [email protected]: 

  • Contact Information
  • Company Information
  • Company Website
  • Copy of your Company's Resale Certificate Number
  • Copy of your Federal Firearms License (FFL) if applicable 

Once your account has been approved, a member from our Sales Team will contact you with your Account log-in credentials.  

C & R Licensees

We do not accept applications from Curios & Relics (C & R) Licensees.

PRIVACY POLICY

We respect your privacy and are committed to protecting any information you may provide us or that may be collected from you.  

This section of the Terms and Conditions details our Company’s general rules and policies governing your use of our website including any other media form, media channel, mobile website, or mobile application related or connected thereto

Personal Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  You can modify or delete your personal information at any time.  Please note that Personal Information will be retained in your previous sales transactions for record-keeping purposes.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by logging into your Account and updating your preferences.  If you unsubscribe from communications, it is possible you will receive an email which was already in queue for distribution.

Managing Your Account

When you set up a personal Account on our website, you are responsible for maintaining the confidentiality of your username and password, and for restricting access to your computer.  You also agree to accept responsibility for all activities that occur under your Account.  If you are under 18 years of age, do not use our website.  We reserve the right to refuse service, terminate accounts, remove or edit content, and/or cancel orders at our sole discretion.

 

Personal Data

Personal information, such as your name, shipping address, mailing address, email address, telephone number, demographic information, your age, gender, hometown, and interests, that you voluntarily give to us when you register with the website, place an order, or when you choose to participate in various activities related to the website, such as online chat and message boards.  Having such information permits us to provide you with a smooth, efficient, and customized shopping experience, so we can fulfill and correspond with you about your orders, payments, shipping, returns and warranty, issues.  You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the website.  We may also send you company newsletters or emails with important updates / notices, advertising, and any other issue we believe would be of interest to you.  You can elect to unsubscribe to Newsletters and Emails at any time by logging into your Account and updating your preference settings.

 

Financial Data

Financial information, such as data related to your payment method i.e., valid credit card number, card brand, expiration date, and CVV code, that we may collect when you purchase, order, return, exchange, or request information about our products and services from the website or mobile application.  We store only very limited, if any, financial information that we collect.  Otherwise, all financial information is stored by our payment processor, AUTHORIZE.NET, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

 

Facebook Permissions

Information obtained by default access to your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public.  We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.  For more information, refer to Facebook’s Permissions Reference page.

 

Social Network Data

Information from social networking sites, such as Facebook, Google+, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

 

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

 

Data from Contests, Giveaways, and Survey

Personal and other information you may provide when entering contests, raffles, giveaways and/or responding to surveys.

 

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the website permission to access this information.

 

Internet-Based Advertising

We may use third-party software to serve ads on the website, implement email marketing campaigns, and manage other interactive marketing initiatives.  This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

 

Website Analytics

We may also partner with selected third-party vendors such as Google Analytics to allow tracking technologies and remarketing services on the website through the use of first party cookies and third-party cookies to, among other things, compile statistical data for use internally or with third parties to analyze users’ website use to determine the popularity of certain content and better understand online activity.  By accessing the website, you consent to the collection and use of your information by these third-party vendors.

 

Cookies

When visiting any website, cookies will ask your permission to be placed on your browser to analyze website traffic.  Once you agree to cookies, the file is added.  This interactive information helps our design team know how best to improve our website to provide our customers with a great online shopping experience.  Cookies does NOT give the website access to your computer, and cookies does NOT collect any personal information about you.  ALL information collected by cookies is anonymous.  Such data includes which website pages are least to most popular, how long you may spend on a particular product, pages viewed directly before and after accessing the website, IP address, browser type, operating system, and access times.  Our social media servicers and advertising partners may utilize specific cookies on our website to build a profile of interests from your browser history to enable you to share content with your friends and networks and to show you relevant advertisements on other websites.  Cookies do NOT store directly personal information.  You can choose to accept or decline cookies by modifying your browser setting to decline cookies before using our website.  If you decline the use of cookies, it may impact your experience with our website and the services we are able to offer.  By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

 

Disclosure of Personal Information

We will not sell, trade, rent, lease, transfer or distribute your personal information to any third parties except under the following situations:

 

By Law or to Protect Rights

Without notice to you, we may need to release information about you as required by any applicable law, rule, or regulation to act in good faith to respond to any legal process to enforce our website policies, investigate or remedy potential violations of our policies, protect the rights, property, safety of others, including the public.  This includes exchanging information with other entities for fraud protection.

 

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including processing orders, payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance, and delivery of products or services to you that you have purchased.  We may also release non-Personal Information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

 

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the website or our mobile application.  These companies may use information about your visits to the website or our mobile application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.  We may share your information with advertisers and investors for the purpose of conducting general business analysis.  We may also share your information with such third parties for marketing purposes as permitted by law.

 

Third-Party Websites

Our website may contain links to third-party websites of interest, including advertisements and external services, that are not affiliated with us.  Once you have used these links to leave our website, you are no longer covered under our Privacy Policy.  We are not responsible for the content, privacy, security practices, or policies of any third-party websites, including other websites, services or applications that may be linked to or from the website or our mobile application.  We are also not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.  We strongly advise you to review the Terms and Conditions and/or Privacy Policy of every website you visit.  If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third-party directly.

 

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor our Terms and Conditions.  Affiliates include any subsidiaries, joint venture partners, or other companies we control or are under common control of our company.

 

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

 

Interactions with Other Users

If you interact with other users of the website and our mobile application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

 

Online Postings

When you post comments, contributions or other content to the website or our mobile applications, your posts may be viewed by all users and may be publicly distributed outside the website in perpetuity.  If you directly disclose personally identifiable information or personally sensitive data through public message boards available through our website, such information may be collected and used by third parties and is not subject to these Terms and Conditions.

 

Social Media Contacts

If you connect to the website through a social network, your contacts on the social network may see your name, profile photo, and descriptions of your activity.

 

Business Transfers and Corporate Changes

We reserve the right to disclose and transfer Personal Information to a subsequent owner, co-owner or operator of the website, in connection with a corporate merger, consolidation, restructuring, corporate sale, or other corporate change, including, without limitation, during the course of any due diligence process.  If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.  You acknowledge that such transfers may occur, and that the transferee may decline honor commitments we made in these Terms and Conditions.

 

Contests

From time to time, we may offer contests, sweepstakes, raffles, giveaways, sweepstakes and/or other promotions (collectively referred to as "Contests").  If you participate in a Contest, we may need to disclose your personal information to third parties or to the public as required by applicable law or Contest rules.  Personal information may include, but is not limited to, announcement of winners and prize fulfillment.  If you choose to participate in a Contest, your participation means you accept, agree and consent to the official rules that govern any such Contest.  If you are concerned about what personal information may be disclosed or what the third party may do with your personal information, we advise that you NOT participate in the Contest.

OTHER TERMS and CONDITIONS

Child Protection Policy

We do not knowingly solicit or collect information from anyone under 18 years of age.

Chargebacks

We reserve the right to dispute any bank or credit card chargebacks.  We reserve the right to refuse all future orders placed by any customer who cancels an order via a credit card chargeback following shipment.  If a customer files a chargeback but keeps the product, we have the right to collect upon the product that is in the customer’s possession.  

Our collection fee is $25.00, and the chargeback fee is $25.00 totaling $50.00.  We generally handle collections in-house but reserve the right to hire a third-party to handle these collections.  If we send a customer to collections, the customer is responsible for all costs that are charged to us.  If escalated to a Pre-Arbitration chargeback, the customer is responsible for any fees accumulated for the Pre-Arbitration chargeback which is $250.00.  

Chargeback of an order containing a Firearm or Serialized Part is considered theft.  The Firearm or Serialized Part will be considered a Stollen Item and an official ATF Stollen Item Report will be filed.

 

Website Security

We are committed to protecting your personal information and accordingly, protocols are in place to ensure your sensitive data is secure, however NO method of data transmission over the internet or method of electronic storage of information is 100% secure.  No security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.  We cannot warrant the security of any Personal Information you transmit to us, and you do so at your own risk.  

 

Electronic Communications

When you visit our website or social media accounts and send us e-mails, direct messages or private messages, you are communicating with us electronically.  You consent to receive communications from us electronically.  We will communicate with you via e-mail, direct messaging, private messaging, or by posting notices on this website.  You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Consent to Transfer Information to the United States of America

Our website is operated within the United States of America and all information our website collects will be processed and stored in databases located in the United States of America.  Thus, if you are in a location outside of the United States of America, by using our website, you consent to the transfer to and the processing of your information in the United States of America.

 

Ownership

All information presented on our website is owned by Website and/or Company.  All information on our website has copyrights, trademarks and patents where applicable.  We do not own third-party, and therefore, are not subject to any responsibility for third-party content accessed from our website.  It is our intent to attribute the appropriate ownership and/or credit to the proper third-party.  All suggestions, ideas, opinions, and other feedback submitted through our website or social media accounts may be used by us, without any restriction and without charge, and nothing contained in this Terms and Conditions shall limit or otherwise affect this.

 

Copyright

The compilation of all content on this website is the exclusive property of website and/or company.  All content included on the website refers to, but is not limited to, text, logos, graphics, banners, button icons, images, photographs, audio clips, digital downloads, data compilations, and software, and is the property of website, company, or its content suppliers.  All content is protected by international copyright laws.

 

Trademarks

The trademark and trade dress of website and/or company may not be used in connection with any product or service that is not owned by website or company, that may cause confusion among customers in any manner or that disparages or discredits website or company in any manner.  All other trademarks not owned by website, company, or its subsidiaries that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by website or company.

 

Public Message Boards/Reviews / Comments / Emails & Other Content

Our Website may provide opportunities for visitors to participate in public message boards, post reviews, comments, and other content.  Website visitors may also submit suggestions, ideas, questions, or other information so long as the content is not illegal, offensive, abusive, racist, sexist, obscene, threatening, defamatory, homophobic, immoral, sexually explicit, invasive of privacy, objectional, injurious to third parties, infringing of intellectual property rights, nor consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”  Visitors may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.  

Although we are not required to monitor this content or material, we reserve the right to, but not the obligation to, remove or edit such content, without reason or explanation to Visitor.  Additionally, we may remove content if it contains information personal to the Visitor or others, such as email addresses, phone numbers, names, addresses, or website addresses.

You grant us, our associates, and/or sublicensees the non-exclusive, royalty-free, perpetual, irrevocable, and fully-sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.  You represent and warrant that you own or otherwise control all of the rights to the content that you post; that said content is accurate; that use of the content you supply does not violate this Policy and will not cause injury to any person or entity; and that you will indemnify AR15Parts, our associates, and/or sublicensees for all claims resulting from content you supply.  

We have the right, but not the obligation, to monitor and edit or remove any activity or content.  We take no responsibility and assume no liability for any content posted by you or any third party.  Such postings and reviews are not subject to the terms set for herein.

 

Content Accuracy

Website, company, and its associates strive to provide accurate information at all times.  From time to time, Vendors will update products, and we do our best to keep those listings current on our website.  However, we do not warrant product descriptions or other content on the website to be accurate, complete, reliable, current, or error-free.  In the event a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price or described incorrectly, whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.

Product prices, product specifications, and product configurations listed for sale on our website, on marketing materials, or through our social media accounts are subject to change without notice.  Photographic, typographic, and descriptive errors shown on our website, marketing materials, or social media accounts are unintentional and are subject to correction at any time.  If you find a product offered on the website is not as described, or if you received your order and the product is not as described on the website, please email us at [email protected].

 

DISCLAIMER OF WARRANTIES

THE WEBSITE IS PROVIDED "AS-IS", AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW WEBSITE AND/OR COMPANY DISCLAIMS ALL WARRANTIES RELATING TO THE WEBSITE, AS TO THE OPERATION OF THE WEBSITE, THE CONTENTS, INFORMATION, AND MATERIALS OF THE WEBSITE, WHETHER SUCH WARRANTIES ARE EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR TITLE, WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, OR WARRANTIES AGAINST INFRINGEMENT OR INTERFERENCE WITH ENJOYMENT.

WITHOUT LIMITATION NEITHER WEBSITE NOR COMPANY WARRANT THAT THE WEBSITE WILL FULFILL ANY USER'S PARTICULAR REQUIREMENTS OR EXPECTATIONS, THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY INFORMATION OBTAINED THROUGH THE WEBSITE IS ACCURATE.  SPECIFIC WARRANTIES OFFERED BY US ON ANY PRODUCTS SOLD ON OUR WEBSITE GOVERN OVER THE DISCLAIMERS CONTAINED IN THIS PARAGRAPH.  YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

 

DISCLAIMER OF LIABILITY

NEITHER WEBSITE NOR COMPANY NOR ANY OF THEIR AFFILIATES, LICENSORS, PARTNERS, MANAGERS, SHAREHOLDERS, DIRECTORS, OFFICERS, AGENTS, OR EMPLOYEES SHALL HAVE ANY RESPONSIBILITY OR LIABILITY TO ANY USER FOR ANY DAMAGES, WHETHER GENERAL, SPECIAL, DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL, INCLUDING ANY LOST PROFITS, WHETHER OR NOT FORESEEABLE AND WHETHER BASED ON CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, COMMON LAW, OR ANY OTHER THEORY OF LIABILITY, STATUTE, OR REGULATION.  USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT COMPANY IS PROVIDING ACCESS TO THE WEBSITE IN RELIANCE ON THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THESE TERMS AND CONDITIONS, AND FURTHER ACKNOWLEDGES AND AGREES THAT SUCH DISCLAIMERS AND LIMITATIONS ARE REASONABLE.  IN NO EVENT SHALL COMPANY OR WEBSITE LIABILITY TO ANY USER EXCEED THE AMOUNTS ACTUALLY PAID BY USER FOR USE OF THE WEBSITE.

 

Applicable Law

Any dispute relating in any way to your visit to website, or to products you purchase through website, you agree that the laws of the state of TEXAS, USA without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you, website, company, and/or its associates.  If a customer files or threatens to file a dispute for a product that is in our possession, we reserve the right to keep the product until such time the dispute is resolved.  A refund for the product may not be given if there is an open dispute for said product.

 

Severability

If any provision of these Terms and Conditions shall, to any extent, be held invalid or unenforceable by a court of competent jurisdiction then (a) the remainder of the Terms and Conditions shall not be affected, and every remaining provision of the Terms and Conditions shall be valid and binding to the fullest extent permitted by law, and (b) a suitable and equitable provision shall be substituted for such invalid and unenforceable provision in order to carry out, so far as may be valid and enforceable, the intent and purpose of such invalid or unenforceable provision.